This privacy policy sets out how Galad Express uses and protects any information that Galad Express have about you when you use our website or mobile applications or otherwise provide your personal details to us.
Galad Express is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our Service then you can be assured that it will only be used in accordance with this privacy policy.
Galad Express may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you accept any changes.
Who We are?
Galad Express Founded in 2021, Galad Express has quickly risen to become one of the fastest growing and efficient money transfer and foreign exchange environment.
When using Galad Express services, you are an ensured a smooth, simple, and convenient transition of transferring or receiving money.
New Galad Express platform will allow you to send and receive money even faster as it an online platform.
Galad Express platform can reduce the hassle and time. From the time you register yourself and access the system to send money will blow your mind.
What we collect about you
2.1 We may collect, use, disclose and hold the following information about you, which may include non-public personal information:
1. Information you give us about yourself. You may give us personal information about yourself because of using our Services. This includes information you provide when you download, or register to, our App, register to any of our Services (whether via our Websites or our App), carry out money transfer and messages via our Services, share data via our Website and/or App social media functions, enter a competition, promotion, or survey and also when you report a problem or query related to our Services, Websites and/or App. The information you may give us includes: your name, address, e-mail address, date of birth, telephone number (including your Device’s telephone number), username, password, other security, and registration details, all or part of your government identification details, bank account number, credit/debit card number, personal description and/or photograph. Under certain circumstances we will also collect and save information obtained from scanned copies of official identification documents, including your passport or drivers' licence. If you contact us, we may keep a record of that correspondence.
2. Information you give us about third parties. We also collect third party personal information you provide in order for us to facilitate funds transfers, such as your recipient's full name, physical address, email address, and phone number. However, we will not contact your recipients except as instructed by you or as required to complete a transaction. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided and will be stored for a certain period of time to comply with legal requirements. Please note that these recipients have the same rights to access and correct information about themselves as anyone else that uses our Services.
3. Information we collect about you, your use of our Services and your Device. Each time you visit one of our Websites or use our App we may automatically collect the following information:
4. Information about your usage of the Service, including your transaction history, and how and to whom you use the Service to send or receive money.
5. Information that we indirectly obtain from you, such as information about the hardware and software you use when accessing the Service (which may include the type of Device you use), a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile number used by the Device), your IP address, mobile network information, your mobile operating system, the type of mobile browser you use, its time zone setting, the pages you access on our Websites, and other websites that you visit prior to accessing our Service.
6. Information we receive from other sources. We work closely with third parties (including, for example, identity verification services, electronic database services, business partners, sub-contractors in technical, payment and delivery services, advertising networks, market research service providers, analytics providers, and search information providers) and may lawfully obtain information about you from them.
7. Location information. We may also use GPS technology to determine your current location. Some of our location enabled Services require your personal data for this to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose.
8. Unique Application Numbers. When you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.
9. Information from ‘sign-in’ services and social media platforms. You can log in to our Website using sign-in services such as Facebook Connect or an Open ID provider. These services will seek to authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form.
Services like Facebook Connect give you the option to post information about your activities using our Services to your profile page to share with others publicly or within your network. If you are unsure about what information these service providers / social media platforms are sharing with us, please review your privacy settings with those services as well as their privacy notices.
2.2 As part of verifying your identity we may collect sensitive information (being information related to your race, political or religious beliefs, sexual preferences, criminal convictions, membership of professional or trade associations or unions and biometric and health data). For example, through facial recognition technology or scans of your identity documents. You acknowledge that by clicking ‘Join’, ‘Send Money’, ‘Confirm Transfer’ and/or as our Services otherwise instruct you to actively agree to this Document, you are consenting to us collecting your sensitive information as set out here.
2.3 Without your personal information we may be unable to provide you with our Services.